Rollie

Refund Policy:

I strive to provide my customers with the highest quality products and services. If, for any reason, you are not fully satisfied with your purchase, I offer an exchange policy.

Exchange Policy:
- If you are not satisfied with your purchase, you may request an exchange within 30 days from the date of delivery.
- The item(s) must be returned in their original condition, unused, and undamaged, with all original tags and packaging intact.
- Please note that any shipping costs associated with the exchange will be the responsibility of the customer.

To initiate an exchange:
1. Please contact the team within 30 days of receiving your order, providing details of the item(s) you wish to exchange.
2. Our team will guide you through the exchange process, including providing you with the necessary instructions for returning the item(s).

Please note:
- Exchanges are subject to product availability. If the requested item is not available, we will offer you alternative options or a credit.
- Refunds will be processed in accordance with our Return and Exchange Policy.

We appreciate your understanding that shipping costs for exchanges are the responsibility of the customer. This policy enables us to continue offering competitive prices and maintaining the quality of our products.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.

Thank you for choosing my art. I value you and look forward to sharing art with you again in the future.

Sincerely,

Joseph Cunningham

Joseph Cunningham, strives to ensure a smooth and hassle-free shipping experience for customers. Please take a moment to review our shipping policy outlined below:

1. Shipping Methods:
   We offer various shipping methods to accommodate your needs. During the checkout process, you can select your preferred shipping method from the available options.

2. Shipping Costs:
   Shipping costs are calculated based on the weight, dimensions, destination, and shipping method selected. The shipping cost will be displayed during the checkout process, allowing you to review and confirm before completing your order.

3. Insurance:
   All shipments are insured against loss or damage during transit. The cost of insurance will be included in the shipping charges.

4. Specialty Items and Crating:
   For large, fragile, or high-value items that require special packaging and handling, additional charges may apply. We will provide a quote for crating services to ensure the safe transportation of such items. Please contact our customer support team to arrange for a quote and discuss the specific requirements of your order.

5. Border Services and International Shipping:
   For international shipments, customers are responsible for any customs duties, taxes, or fees imposed by the destination country. We do not include these charges in the shipping cost. Additionally, we recommend contacting our customer support team to discuss any specific requirements or arrangements for border services.

6. Local Pickup:
   For customers who prefer to pick up their orders in person, we offer a local pickup option. Please contact our customer support team to arrange a pickup date and time that is convenient for you.

7. Shipment Tracking:
   Once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment online.

Please note that our shipping policy may be subject to change without prior notice. Any updates or modifications will be clearly communicated on our website or through other appropriate channels.

If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to help!

Thank you for choosing Joseph Cunningham. We appreciate your business and look forward to sharing more art with you.

Sincerely,

Joseph, Cunningham